This page allows you to check the status of your application.

An application has four (4) stages that it generally goes through:
1. Customer Services will verify your application.
2. Planning will perform technical analysis and cost the application. The applicant is required to pay the pro forma invoice and submit required documents (if required).
3. Installation and construction will occur by the relevant branch depending on the application type.
4. The application will be finalised and linked it to a billing account.

You are required to have your electricity application reference (E number) and the identification number used for the application (e.g. ID or company registration number) to check the status.
If you do not have your reference, you may visit any of the customer service centres with your address, contact details and identification for the reference number. Ensure your application has the correct identification number captured.
Enter your identification number (ID) (e.g. 8003131112346) or organisation registration number e.g. 2007/512345/07 as per the submitted application.

The system will validate your details, and where successful, the status of your application will be available.